Wednesday, October 28, 2009
Sometimes it's the little things
Sometimes it's the little things that can get me really annoyed at work... I received an e-mail from a colleague in the head office which was basically a forward of another e-mail from another person (no document or anything, just text) and the text in the e-mail was "Please take a look at the self-explanatory e-mail below discussing prioritization of ventilators for the coming year" and the e-mail below contained an explanation about prioritization of ventilators.
I just felt the urge to write back in capital letters to the person I received the e-mail:
"NO!!! YOU MAILED ME AN EXPLANATION I HAD TO READ THROUGH, THAT'S NOT HOW YOU USE "SELF-EXPLANATORY"", THAT SHOULD BE USED FOR IMAGES, GRAPHS, TABLES AND OTHER SUCH THINGS THAT MIGHT NEED AN EXPLANATION BUT DON'T BECAUSE YOU UNDERSTAND WHEN YOU SEE IT, BUT IT'S NOT MEANT TO USE FOR WRITTEN EXPLANATION BECAUSE IT'S OBVIOUS THAT'S IT'S EXPLANATORY AND MAYBE IF YOU HAD THOUGHT OF IT FOR A FEW SECONDS BEFORE SENDING THE E-MAIL WE COULD HAVE AVOIDED THIS WHOLE MESS!".
Sigh, I guess sometimes it's just the little things that count and yeah, a few breaths later the information was helpful and I wrote back a simple "thanks for the info".