Thursday, May 12, 2011
I Love Apple!
I have never been a particularly huge Apple fan in my life. I had an iPod I liked and used and I recently ordered an iPad I'm still waiting for, but I went for the iPad before any Android tablets more for simplicity and because I know the stuff than hardcore brand loyalty.
The other day, I decided to send in my much used (~4 years or so) iPod for service to have the battery changed as battery time was getting pretty bad in the last months, requiring me to recharge the thing every day. The iPod in question was bought before any "iPod touch" models came into the market and by today's labels I guess it should be called an "iPod classic 80gb". Since I just ordered an iPad, I feel happy with an iPod geared towards music and not apps and was hoping that a battery change might bring a few more years of use for my old iPod, even though the 80Gb limit started to hurt a little.
Just two days later after sending it in, I received a package back in the mail and found a completely new iPod in there. Then I checked the attached letter saying "there were other problems apart from the battery that we could not fix, instead we send you a new replacement product". The iPod was of a significantly newer version and also has 120Gb memory and is considerably thinner than the one I sent in.
Thank you very much Apple! That's how you treat a customer and I'll be sure to send this one in very soon and be really pissed off if I don't get the same type of service!